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Help Desk Support job in Chicago, Salary $50,000

Help Desk Support job in Chicago, Salary $50,000

Help Desk Support job in Chicago, IL in United States where those who want to apply for this job must have 1-2 year of experience in IT troubleshooting and supporting computer, networking, or server infrastructure. The salary of selected candidates will be $40,000.00 to $50,000.00 per year. Interested candidates can apply for the above vacant position.

Description for Help Desk Support job

Help Desk Support job Coordinators effectively draw in with customers to give IT bolster running from workstation issues, email issues, printer issues, and essential systems administration and server bolster (upgraded list gave beneath). Some required voyaging locally in the Chicago arrive region to terminal destinations. The position must speak with the clients to guarantee precise finding, investigate the issue, resolve or raise the issue properly, and archive all exercises and work performed inside our ticketing framework.

  • Workstation Support (Hardware, OS Patches, Drivers, OS rebuilds)
    • Peripheral Support (Printers, Scanners, Faxes, Etc.)
    • Connectivity Troubleshooting (Internet, AS\400, Applications, File Shares)
    • Basic Server Support (Active Directory, Terminal Services, DNS)
    • Basic Networking (Poe, Linksys, Net gear, DHCP, NAT, DNS, Wireless etc.)
    • Mobile Device Support
    • Email Support (POP3, IMAP, Exchange)
    • Anti-Virus and Anti Malware installation and PC cleanup
    • Application Installation
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Requirements for the Job

Main Activities for Help Desk Support job
• Working from the office on service tickets
• Documenting notes in service tickets
• Dispatching to user sites as needed to resolve issues
• Call technology vendors to open and escalate tickets
• Install Workstations, Applications, VPN

Desired Education/Certifications: – A+, N+, MCP, CCENT

Candidates Desired Technical Skills: You must have the knowledge of PC/Mac, Printing, End-user Application Support, Structured Cabling, ISP Installation, WLAN, Antivirus, Mobile Devices, Email, basic networking and server support.

Other Desired Characteristics:

• Communicative
• Proactive
• Solutions Oriented
• Tenacious
• detail oriented demeanor
• Detailed Thorough
• English Written and Verbal Proficiency
• Strong desire to learn and grow abilities
• Initiative
• Not timid

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Salary Structure: $40,000.00 to $50,000.00 per year

Job Location: Chicago, IL

Job Posted Date: May 19, 2018

Employment Type: It is Full Time work

Job Reference: 01300-9501262338

Staffing Area: Technology & IT

You can apply for this Help Desk Support job now or contact our branch office at 888.674.2094 to know more about this vacant position. Visit: Chicago, IL, 205 N. Michigan AveSuite 3301Chicago, IL 60601.

For more detail please visit- Robert Half

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